Payments & Wallets customer service numbers
Digital wallets, tap-to-pay and money apps — account and payment help.
Wallet payment declined, transfer missing or card won't add? Get the right help safely.
Below are the 10 Payments & Wallets brands we track, each with a verified official phone number or help centre link, support hours and step-by-step fixes for the most common problems. Every listing is sourced from the brand's own website and shown with the date we last checked it — so you can skip the fake "support" sites and reach real help directly.
- Apple Pay & Apple Cash customer service — +1-877-233-8552: Apple's tap-to-pay wallet and Apple Cash. Card, transfer and dispute help.
- Google Wallet customer service — +1-888-986-7944: Google's mobile wallet and Google Pay. Setup, payment and error help.
- OnePay customer service — +1-855-830-6200: Mobile banking and wallet app. Login, card, deposit and dispute help.
- Payoneer customer service — +1-800-251-2521: Cross-border payments for freelancers and businesses. Payment, withdrawal and account help.
- PayPal customer service — +1-888-221-1161: Online payments. Account, disputes and withdrawal support.
- Revolut customer service — +1-844-744-3512: Banking and money app. Card, transfer and account help (support mainly via in-app chat).
- Samsung Wallet customer service — +1-844-726-7297: Samsung's mobile wallet (formerly Samsung Pay). Setup, payment and account help.
- Skrill customer service — +1-855-719-2087: Digital wallet for online payments and transfers. Login, withdrawal and verification help.
- Venmo customer service — +1-855-812-4430: Peer-to-peer payments by PayPal. Payment, transfer and account help.
- Wise customer service — +1-888-908-3833: International money transfers and multi-currency account help.
Wallet support at a glance
| Wallet | Phone | Hours | Avg wait |
|---|---|---|---|
| Apple Pay & Apple Cash | +1-877-233-8552 | Apple Cash specialists (Green Dot Bank) by phone | 3–10 min |
| Google Wallet | +1-888-986-7944 | Phone for payment errors · Help Center for everything else | Varies |
| OnePay | +1-855-830-6200 | Phone 7 days, 9am–9pm ET · in-app chat 24/7 | 5–10 min |
| Payoneer | +1-800-251-2521 | Phone, chat, email & WhatsApp via Support Center (sign in first) | 5–15 min |
| PayPal | +1-888-221-1161 | Phone support (PT) | 4–9 min |
| Revolut | +1-844-744-3512 | Automated phone line (freeze lost cards only) · live help via in-app chat 24/7 | 1–5 min (chat) |
| Samsung Wallet | +1-844-726-7297 | Phone (844-SAM-PAYS) · Samsung Members app chat | 5–12 min |
| Skrill | +1-855-719-2087 | Phone Mon–Fri, 9am–7pm ET · 24/7 chatbot online | 5–15 min |
| Venmo | +1-855-812-4430 | Phone 7 days, 8am–8pm CT · chat 8am–10pm CT | 5–15 min |
| Wise | +1-888-908-3833 | Phone & in-app help, 24/7 | 5–15 min |
Before you contact Payments & Wallets support
Have your account email or phone, any order, booking or reference number, and a short description of what went wrong ready — it helps support find your account and resolve the issue faster. Remember that genuine support will never ask for your password, full card number or a one-time verification code; anyone who does is not the real company.
Wallet or payment app problem? Talk to a specialist.
Share your issue once and an independent specialist helps you reach the wallet's official support safely. We never ask for your password, PIN or one-time codes. First message free.
Frequently asked questions about Payments & Wallets support
How do I contact my digital wallet's official support?
Each brand page lists the official phone number and help link, taken from the provider's own website. Many wallets also offer in-app chat under Help or Settings.
What should I have ready before contacting wallet support?
Have the email or phone on your wallet account, the transaction amount, date and recipient, and the last 4 digits of the linked card — never the full number.
Can you reverse a wallet payment for me?
We can't access your account, but a specialist can help you reach the provider's official support and guide you through their dispute process.
It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.