Retail customer service numbers

Stores, marketplaces and online shopping support.

Order stuck, refund late or a delivery gone missing? Reach the right store team fast.

Below are the 8 Retail brands we track, each with a verified official phone number or help centre link, support hours and step-by-step fixes for the most common problems. Every listing is sourced from the brand's own website and shown with the date we last checked it — so you can skip the fake "support" sites and reach real help directly.

Before you contact Retail support

Have your account email or phone, any order, booking or reference number, and a short description of what went wrong ready — it helps support find your account and resolve the issue faster. Remember that genuine support will never ask for your password, full card number or a one-time verification code; anyone who does is not the real company.

Order or refund stuck? A specialist can help you sort it.

Tell us the store and order number once and an independent specialist helps you reach the right official support and follow it through. Your first message is free.

Frequently asked questions about Retail support

How do I find the official customer service number for a store?

Every brand page on It's Genie Assist lists the official phone number and chat link, sourced from the retailer's own website with the date we last verified it. We're an independent directory and not affiliated with any store.

What should I have ready before contacting a retailer?

Have your order number, the email or phone on the account, and the item name and delivery date ready so support can find your order quickly.

Can a specialist help me get a refund?

A specialist can help you reach the right official support team and guide you through the refund process. We never take payment on the retailer's behalf and never ask for your card details.

It's Genie Assist is an independent customer service directory and is not affiliated with, endorsed by, or connected to any brand listed. Phone numbers and links are sourced from each brand's official website and shown with the date we last verified them.