eBay
Online marketplace. Buyer and seller support. We are independent and not affiliated with eBay.
Today: 12:00 PM – 3:59 AM UTC
Phone support (PT) · Shown in your timezone (UTC)
Verified on May 26, 2026
View official source5–10 min
Weekday afternoons
How to contact eBay customer service
Online marketplace. Buyer and seller support. You can reach eBay by phone or through its official online chat/help centre — the verified number is +1-866-540-3229. Support is available Phone support (PT). Typical wait times are around 5–10 min. The best time to get through is weekday afternoons.
Most people contact eBay about 4 common issues — including item not received and return or refund. You'll find step-by-step fixes for each of these further down this page.
- ·Your order number
- ·The email or phone on the account
- ·The item name and the delivery date
It's Genie Assist is independent and not affiliated with eBay. The contact details above were sourced from eBay's official website and last verified on 2026-05-26. Never share your password or a one-time verification code — genuine eBay support will never ask for them.
Common problems & how to fix them
Search your exact issue, or browse below — most are solved without waiting on hold.
Issues reported by customers
Facing a problem with eBay? Share it below to warn and help others, and upvote the issues you've hit too. Only your name is shown publicly — your email and phone stay private.
No issues reported yet. Be the first to share your experience.
Request contact with eBay
Leave your details and we'll help you get connected to eBay's official support. Prefer to talk to someone now? You can also start a live chat with a specialist.
Optional paid service from us
Prefer we handle it for you?
Start a chat and describe your issue — your first message is free. Then choose a plan and an It's Genie Assist specialist picks up your chat live to help you navigate eBay's support. The official numbers and links above are always free. We never ask for your passwords or account details.
A specialist works your issue with you in live chat.
Jump the queue — priority response within 15 minutes.
15-minute response guarantee on Urgent — or it's free
Describe your issue first · pay only when you're ready · secure checkout via Stripe
Avoid support scams
We are an independent directory. We never call you, never ask for payment, gift cards, remote access, passwords, or one-time codes. Real support agents don't either. If anyone reaching out asks for these, hang up. Always dial the number yourself using the official source linked above.