AT&T
Wireless, internet & TV. Billing and technical support. We are independent and not affiliated with AT&T.
Today: 11:00 AM – 1:00 AM UTC
Wireless 7am–9pm local · Internet/TV 24/7 · Shown in your timezone (UTC)
Verified on Jun 5, 2026
View official source8–18 min
Weekday mornings
How to contact AT&T customer service
Wireless, internet & TV. Billing and technical support. You can reach AT&T by phone or through its official online chat/help centre — the verified number is +1-800-331-0500. Support hours: Wireless 7am–9pm local · Internet/TV 24/7. Typical wait times are around 8–18 min. The best time to get through is weekday mornings.
Most people contact AT&T about 5 common issues — including wireless billing or payments and account login or password reset. You'll find step-by-step fixes for each of these further down this page.
- ·Your account or phone number
- ·The name on the account
- ·The billing date in question
It's Genie Assist is independent and not affiliated with AT&T. The contact details above were sourced from AT&T's official website and last verified on 2026-06-05. Never share your password or a one-time verification code — genuine AT&T support will never ask for them.
Common problems & how to fix them
Search your exact issue, or browse below — most are solved without waiting on hold.
Issues reported by customers
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Request contact with AT&T
Leave your details and we'll help you get connected to AT&T's official support. Prefer to talk to someone now? You can also start a live chat with a specialist.
Optional paid service from us
Prefer we handle it for you?
Start a chat and describe your issue — your first message is free. Then choose a plan and an It's Genie Assist specialist picks up your chat live to help you navigate AT&T's support. The official numbers and links above are always free. We never ask for your passwords or account details.
A specialist works your issue with you in live chat.
Jump the queue — priority response within 15 minutes.
15-minute response guarantee on Urgent — or it's free
Describe your issue first · pay only when you're ready · secure checkout via Stripe
Avoid support scams
We are an independent directory. We never call you, never ask for payment, gift cards, remote access, passwords, or one-time codes. Real support agents don't either. If anyone reaching out asks for these, hang up. Always dial the number yourself using the official source linked above.